@Janingo Hi, thank you very much for your kind feedback. As for these two websites, we have reported to the senior engineers for further checking. And once there is any update, I would come back here...

@SutoJL Hi, thank you very much for your feedback. Please feel free to record a video clip and send to me. And please also send me a picture of the bottom label on the problematic Deco as well as a...

@Andi411 Hi, I can see that your current firmware is 1.5.1 Build 20210126 Rel. 59387, right? Could you please help me check the following information: Did the Deco M9 work in the wireless router...

@RossHJ Hi, could you please check if you are connected to the correct Wi-Fi of the main Deco since there are 3? Or maybe you can power off the other 2 units; Since there are two Ethernet ports on...

@essence hi, could you please provide me a picture of your network structure? And the two pictures attached were broken. Could you please send them again? Thank you very much and wait for your reply.

@azulay Hi, Could you please help me confirm the following details: When the power restored after the power outage, the Deco came back to green and the Ethernet connection from Deco would restore as...