@FinnieJP Hi, May I know the model number of your main router? Would the 2.4ghz and 5gzh lights turn off when the connection dropped? Have you tried to change the wireless channel on the main router,...

@AMCross Hi, Did you mean to display the firmware on this page? I am afraid it is not supported that and we would report to the senior engineers for further evaluation. If anyone had the same...

@essence Hi, in this way, since the engineers are more experienced, It is suggested that you could also confirm all the details with her directly; Thank you very much for your understanding and...

@t-v Hi, I am sorry that the pictures could not be opened. Could you please send them to the forum directly?—or I have sent you my email address via private message and you could send it to my email....

@endres Hi, Have you tried to disable the Mesh technology for mobile devices? And please also turn off the fast roaming beamforming on the Deco app; Could you please send some pictures here about the...

@Raheel197 Hi, Except the YouTube Apps, would it be the same for YouTube website? And how about Facebook? If possible, please check if there are any parental control settings for the devices? And...