@GuilhermeB Hi, May I know the model number and operating system of your smartphone and the APP version? Were you able to receive the motion detection event under the message? Also, please make sure...

@tdc4266 Hi, normally there is no need to reboot the camera. Thanks!

@Chonetastic Hi, I would like to forward your case to the senior engineers and please have a check of your email box later. Thank you very much.

@Togaurd Hi, May I know the model number of your main router? Have you tried to turn off the firewall settings on the main router and change the DNS server to 8.8.8.8/8.8.4.4 to have a look? And if...

@SpirosX Hi, I am afraid there is no plan to support manually selecting the Wi-Fi channel. Thank you very much.

@Decorian Hi, for your cases, we might need to figure out what happened. If possible, could you please help me check the following information: What is the working mode of M5, router, or access...