@eslammo Hi, Thank you very much for your feedback. Our senior engineers are working on this issue already. Currently, there is another firmware that could fix this issue, and please have a check of...

@Aminloo Is there anything wrong with the modem? Thank you.

@Balapv Please have a look at this link as well:https://community.tp-link.com/en/home/forum/topic/165594 Thank you.

@RushingKings Hi, have you tried to hold the reset pinhole for 10s? And how long have you had the modem and when did this issue start? Was there any power outage recently? Thank you very much.

@GioGi Hi, I can see that your case has been forwarded to the senior engineers, and please feel free to update the email as well so that they could continue to help you. @TheDavid , I have forwarded...

@Power-Station Hi, you could try to manually change the DNS server on the device itself; If you did not know the detailed steps, you could search on Google using'' how to change the DNS settings on...