@JamesFoo Hi, I have checked on the IOS APP on the iPhone SE 2020 and I could see the same option; Can I have a picture of the settings on your APP? By the way, is your APP version 2.6.2? Thank you...

@ezemanzano HI, did all 3 have the same issue or just one of them? Can I have a video clip of this loop rebooting? Did reset make any difference? Have you tried the firmware recovery process here:...

@TP1964 Thank you very much for your feedback and please have a check of your message box for more details;

@JamesFoo Hi, Did you want to delete the parental control profile? If yes, please refer to the following picture:

@naifq2 Hi, May I know why do you ask this question? Normally, only the main Deco is required to support the HomeCare feature; Thank you.

@Sandro_Becker Hi,is your network map like this: ISP Wi-Fi modem---cable---Deco(router mode) \---cable---printer The clients connected to the Deco failed to access the printer? Thank you.