Forums/
Deco
2021-04-29 06:48:42
@friedeggs Hi, it is ok to connect a PoE switch to the 2nd Ethernet port of the main Deco; As for the 2nd question, Did you talk about the technical support service time? --If yes, there is no time...
0HELPFULS
Forums/
Deco
2021-04-29 06:39:25
@Juan86 Then I guess maybe the internet VLAN ID is required. You could go to Deco APP>More>advanced>IPTV/VLAN>enable the Internet VLAN(not IPTV VLAN) and choose the default ISP profile for MY-Unifi...
0HELPFULS
Forums/
Deco
2021-04-29 06:11:47
@PilotTyers Hi, what devices that you have suffered from the same issue?
0HELPFULS
Forums/
Deco
2021-04-29 06:09:38
@Clemo1992 Hi, thanks for your feedback. Could you please help me check the following details: Currently, the devices that get constant incorrect alerts are 1*Ring camera+1* spotlight camera+ iPhone...
0HELPFULS
Forums/
Deco
2021-04-29 05:39:40
@VS228 Hi, it Is ok. But since the main Deco is M4, so when you update the firmware, you might need to find the IP address of each satellite Deco and log into the web UI of E4 to update the firmware;...
0HELPFULS
Forums/
Deco
2021-04-29 03:50:18
@Juan86 Hi, May I know who is your internet service provider and what is internet connection type that you have chosen? If it is a cable modem with dynamic IP, it is suggested to power off the cable...
0HELPFULS