@Dave.the.roofer Hi, have you tried to update the Deco to the latest firmware: Deco M5(EU)_V3_1.5.3_20210203 And did Deco use the same Wi-Fi SSID as the Kcom technicolour router? I guess the two...

@linkM4 Hi, may I know who is your IPTV service provider and can I have a picture of your IPTV settings? For the M4, it is only supported IPTV over Ethernet connection, and the Set Top Box needs to...

@PremekK Hi, the APP language would sync with the smartphone; As for the missing parental control feature, were you accidentally switching the operation mode to access point mode? (it is under Deco...

@Handsome_One Thanks for the feedback. We have noted down the request and will keep attention to the similar feedback; Thank you very much.

@Johan031 Thank you very much for the feedback. Currently, the time limit only allows setting per day and we have already noted down this feedback and would keep attention to the similar feedback;...

@MarioRuck Hi, as for the cloud update, did you mean if you updated the firmware over 4G mobile data or a different Wi-Fi network, the APP could display 'upload succeeded' but actually the firmware...