@amnovo Hi, sorry for the delay. Are you still have the same issue recently？ If yes, could you please help me check the following information： 1.Would there be an error message when it failed to...

@Simi91 Hi, nice to see you again. Since Deco mesh devices did not support manually changing the WLAN channel, you could have a look at our wireless routers:...

@Simi91 Hi, Currently, all the Deco models did not support manually changing the WLAN channels; Thank you very much.

@Shiv401 Hi, the latest firmware on Deco E4, Deco M5, M9 plus as well as X20 and X60 already added "service name" and "access name" options when using PPPoE WAN connection. For the Deco M4, it would...

@Gembala Hi, Deco W2400 would work fine with Deco M5; Thank you very much.

@KenBar Hi, would there be any error message when Sonoff failed to connect Deco X20? Could you please try to turn off the 5ghz on the main network(or enable the guest network for 2.4ghz only with a...