@Decouser1 Hi, thank you very much for your time and patience. Did you still have the slow speed issue on the wireless router mode? If yes, can I have a diagram of your network system? Have you...

@Charitos Hi, Sorry for the delay. Would the two satellite Deco units turn red when they lost the internet connection? Did rebooting the Deco units temporarily restore the connection? Could you...

@kieran1976 Hi, sorry for the delay. Did you still have the same issue with Deco? If yes, may I have the model number of the Deco product? and Have you checked the internet speed-test on the Deco...

@KenBar Thanks for the update. I would like to forward your case to the senior engineers for further assistance. At the same time, After checking with the engineers, they want us to confirm the...

@PinkiPonk Hi, would you mind trying to set up the laptop with DHCP and when it happened again, please try to disable the network adapter and enable it again to see whether the internet connection...

@JeffreyT Hi, yes and you need to make sure that you have logged into the same email account on the new phone; --if you have already done that and it still required a new setup, please leave me a...