@dn_ Hi, Since I could not find your current model number, was it given by the ISP? It is quite like an ISP customized model and the web UI is not like the common one; It is suggested that you could...

@JustinP Hi, thanks for the update; For these devices(Samsung S6 & S6 edge（Running Android 7）+iPhone 12), I guess that they randomly got the error with ‘cannot authenticate’ and could not connect to...

This Article applies to: All Deco models Zoom/ Skype/ Microsoft Teams, and other Video Conference Platforms Typical Problem Description: 1. After connecting to the Deco Wi-Fi, Zoom says that the...

@ChrisAhlund Hi, After disabling the mesh devices, Deco would not initialize the roaming request to this device and the device itself could still initialize roaming request on its own; In this way,...

@tm450 Thanks and please refer to the reply on another post;

@tm450 Hi, Is your Arris CM8200B P2 like the product on this link: https://www.commscope.com/globalassets/digizuite/62379-touchstone-cm8200-data-sheet.pdf Since the Arris CM8200B P2 is a bridge cable...