@mustafaalbat Hi， Was the Samsung TV connected to the Deco via Wi-Fi or Ethernet cable? Please try to turn off the Mesh technology of the IPhone on the Deco APP to see whether it helped or not; And...

@tm450 Hi, May I know why do you want to turn off the multi-cast on the Deco? If you checked on the web UI of the Deco M9 Plus, the IGMP feature on the Deco M9 plus is disabled by default;

@ChetanK Hi， For Deco M4, it does not support the Antivirus feature; May I know what are these websites have been blocked? Did all the clients fail to access these websites? And have you set up any...

@RobDeco Hi, it is worth a try to check with Starlink first to see if there is something wrong from the ISp; At the same time, you could also help me save the system log on the Deco M9 plus so that...

@Katieq Hi, Thanks for the update. Since your current firmware is a customized firmware for local ISP, it does not support Web UI and that is why we always failed to log into the web interface;...

@Plagmar Hi, We are working on the firmware that supports selecting signal sources manually. Please keep an eye on Deco APP and once we release the new firmware, you will get a notification. Before...