@Sharonkimble Hi, is there any special reason for this request? The web UI could be opened for a whole day but you might need to refresh this page once a while and sometimes additional authentication...

@teisala Hi, May I know how long have you had the modem? After a factory reset, were you able to see the default 5ghz? --If not, did the error 9805 show up again? if yes, I am afraid there is...

@Tobias_Lukas Hi, Did you find the interface grouping is missing after the firmware upgrade? Have you tried to reset the modem before? By the way, may I know who is your internet service provider and...

@joar Hi, I am not quite sure about what name did you refer to? Can I have any pictures or more detailed information? Thank you very much.

@K18ldp Hi, as for the port forwarding, I supposed that you have set up port forwarding on the TV hub for Deco, then the same port on the Deco for NAS? Thank you very much.

@Zeyn_Mcheaven Hi, please refer to the recommended solution on this link: https://community.tp-link.com/en/home/forum/topic/201726?page=1 Thank you very much.