@cehau37 Hi, as mentioned earlier, if the region version printed on the Deco device label is a US version, you can install the firmware manually. You can also confirm this with the local tech...

@Kaihong @Farchurch Hi, we currently only provide the beta firmware for the Deco M5, which can be installed on Deco M5 V1/V2/V3. As per other models, we suggest you waiting for the new official...

@ibr007_decox60 As far as I know, the PPPoE service name is not necessary for most of the Internet Providers, so you should be able to connect to the internet without it. However, if your ISP does...

Hello @Praveen_Kanwar and all, As far as I know, the PPPoE service name is not necessary for most of the Internet Providers, so you should be able to connect to the internet without it. However, if...

@Coccodrillo_1 As per the LED status, it seems the Deco M9 runs into firmware recovery mode if you pressed the RESET button too long. Try to refer to the below article to get it alive:...

@GoncaloMendes May I know how many Deco M4 in the network, and how are they connected to the network? It would be helpful if you could provide more details, then we can try to work it out, thanks. 1....