@tiamy For the ISP-customized firmware—1.1.8, it does not support web UI and any new features mentioned on the firmware 1.5.x or 1.4.x, it would not be supported either; Returning this unit back to...

@AtulN Have you tried to change the DNS as well:https://www.tp-link.com/support/faq/1855/ Thank you very much and I would like to forward your case to the senior engineers for further assistance....

@Robot2.0 Hi, would it be convenient for you to post a video about the stability issue for me? At the same time, please help me run the following test: 1. turn off the 2.4ghz on the Deco M4; 2. power...

@efligler Hi, For the unstable issue on the satellite Deco units, the 2nd satellite, which is wirelessly linked to the main Deco, might be caused by the distance; For the 1st unit, the reason is not...

@Edd999 Hi, For option one, It might depend on the network switch. The Ethernet backhaul between Deco is based on IEEE 1905.1 protocol and we used to receive the feedback that the D-link switch Is...

@EthanYing Hi, Deco X60 V3 could not apply for the firmware of V2; Just curious, may I know why you prefer HomeCare, instead of HomeShield? Thank you.