@AndrewEM Hi, have you tried to refresh or log out/in the Deco APP, as well as reboot all the Deco units to have a look? If the issue still existed, please go to Deco APP>Overview>settings on the top...

@ympa Hi, did you use any switch between the Deco unit?—if yes, may I know the model number of the switch? Or there are connected to the LAN ports of the Asus router directly? What is the model...

@Bryce0736 Hi, please refer to this link for more suggestions: Why my clients don't roam/connect to the nearest Deco node? thank you very much.

@Tawsif07 Hi， Did all the Ethernet devices have the same issue? And how often did this issue repeat? If not rebooting the Deco, would disabling and enabling the Ethernet adapter on the laptop help?...

@Tabassum23 Hi, May I know who is your internet service provider and what is the model number of your ISP cable modem? Could you please leave me a message about the MAC address of the main Deco and...

@emj Hi, have you tried to use the Virgin hub 3 as the modem router with Wi-Fi off, then put the Deco into access point mode to boost the Wi-Fi?