Forums/
Deco
2021-07-20 08:03:53
@everglow and anyone who has the same speed issue after the 1.5.0 firmware upgrade Thanks for the update. I would like to forward your case to the senior engineers and could you please help me check...
0HELPFULS
Forums/
Deco
2021-07-20 05:47:28
@COv Hi, here are some information for your reference: 1.Deco would be offline without internet service. 2. Main Deco would still be the main Deco even with no internet service and when main Deco...
0HELPFULS
Forums/
Deco
2021-07-20 03:28:31
@ympa Hi, I would like to follow up on your case by email. Could you please help me check the following information as well: 1. Would both satellite units switch from Ethernet backhaul to wireless...
0HELPFULS
Forums/
Deco
2021-07-20 03:19:25
@ChrisD2000 Thank you and did you have any username and password as well the Internet VLAN ID from Sky? If not, please have a look at this link:...
0HELPFULS
Forums/
Deco
2021-07-20 03:08:40
@StuartMV Hi, could you mind doing a simple test: 1.change the password to be Deco123456 on the Deco APP over mobile data and test whether the devices could connect or not; 2.change the password to...
0HELPFULS
Forums/
Deco
2021-07-20 03:00:47
@Litwinski Hi, please have a check of your email box to get the related firmware. Thank you.
0HELPFULS