@Alc0708 Hi, I might need to follow up on your case by email, and please have a check of your email box later. By the way, What are the devices that are frequently disconnected from Deco? "It is...

@TomerA Hi, May I know how long have you had Deco X20? Is your total internet bandwidth around 50M/s--download/10M/s--upload? May I know how many devices do you have in the network and what are they?...

@Bluedingo Hi, the flashing green light means Deco is ready for set-up. Did all the M4 flash green now? And here are some suggestions: 1. Delete the previous Deco network on the Deco App. 2. Try to...

@davidlo19a Thank you very much. Please feel free to update here if there is further improvement.

@ChrisChi Hi, I don't think these logs are related to your current issue. If possible, I hope you could help me check the following details: 1. How often did your speed drop by about -22% to -25%? 2....

@Javier_acc Hi, I have seen your questions in the other post. Could you please provide a picture of the network topology, such as: ISP---<wire>-main router--<wire>----Deco M4 ----<wireless>Deco M3W*2...