@Tomspot Hi, if the internet service is ok, the basic configuration of Deco would have no issue; If you turn off/on the switch and the issue was resolved, it might be caused by the Ethernet link...

@Bourbon Hi, Since the latest firmware adds the network optimization feature if you try to optimize the network, would the signal source change? If not, could you please help me check the following...

@FBC Hi, could you please refer to this link and help me get the driver and system information of the laptop? https://www.tp-link.com/support/faq/2722/ Did the laptop have an unstable issue no matter...

@Tomspot Hi, Did Deco M4 work on the access point mode? And the speed~310m/s is the main Deco and the other two satellite units are about 94m/s？ Can you draw a picture of your network topology, like...

@everglow Thank you very much and the case has been forwarded to the senior engineers already. Please refer to the email for further assistance.

@Edd999 Hi, nice to see you again. When you said that the camera connects, but no internet service, did you mean it shows up as an online device on Deco APP, but you can see/control it on Reolink...