@BobSpence Hi, I think your subnet mask might be 255.255.252.0, instead of 255.255.255.0, which is under Deco APP>More>advanced>LAN IP.

This article applies to: Deco X90 V1 with firmware 1.1.0 Issue phenomenon: After upgrading to firmware 1.1.0, there is a feature called “Network Optimization” in the Deco app. Under certain...

@Cuctot Hi, since the issue started after creating the parental control profiles, would it be possible to delete the parental control settings, reboot all the Deco units again on the APP to have a...

@PDP54 Hi, thank you very much for the detailed pictures. For the Deco P9, in order to create PLC backhaul, especially for multiple floors where PLC backhaul behaves better than Wi-Fi backhaul, the...

@Tawsif07 Hi, did this laptop have this issue no matter which Deco it is cabled-in? Did you have one more Ethernet clients to test whether they have the same issue as well? Could you please refer to...

@WifiNaMabagal Hi, your current firmware is 1.1.8 which is an ISP-customized firmware in Philippine. Now, the latest firmware for Deco M4 is 1.5.0, or 1.4.3 in some places, have you ever asked the...