@Njk1862 You must have done something wrong, Here is the official guide from TP-Link, try to follow this guide and setup everything from the beginning. How to configure Multi-Networks & Multi-SSIDs...

@Wilcar Here are some suggestions: 1. Make sure they are compatible with your current Controller version 2. EAP use 5G network to build Mesh network, so set them to the same 5G channel band for a...

@PlusPlus The lack of response could also mean that a packet filter dropped the probe or any response it elicited. Some ports need to be open for the network service, but when PortCheckTool tries to...

@RiverStreet Philbert is right, and I would like to add more info. Here is a download link of all firmware file, you can see detailed notes, and supported model, hardware version and firmware version...

@AndyWoo Hi, here is a detailed guide from TP-Link, one OC200 can manage multiple sites, you don't need to add another Controller. How to manage Omada devices at different sites across Internet using...

@litadmin The only way to reset the software is to uninstall completely and reinstall it. Do not keep any old user data when uninstall it.