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Wired Clients not showing connected on Omada

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Wired Clients not showing connected on Omada

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Wired Clients not showing connected on Omada
Wired Clients not showing connected on Omada
2021-03-10 19:46:54

Network has 50 clients with 25 being wired connections.  Often 5-10 wired clients are missing from Omada's clients list for hours.  The missing clients are connected and using a small amount of bandwidth. All the wifi clients are connecting through EAP's and are showing in Omada. The ER605 is the only DHCP server on the network. 

 

If I force a missing client to use a lot of bandwidth sometimes it will then show up in Omada.  If I log out and back in to Omada some times a few of the missing clients will appear.

 

Network consists of:  Modem--> ER605 router-->unmanaged switch-->wired clients/EAP wireless.

 

Omada is running on an OC200 V1 with controller version 4.2.11. The ER605 is hardware V1 and firmware is 1.0.1 Build 20210113 Rel.35074.

 

Showing connected clients should be a very basic requirement of Omada.  Is this being investigated/resolved? 

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#1
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Re:Wired Clients not showing connected on Omada
2021-03-12 18:04:20

@1207 

 

Definitely a widespread issue (discussed here and here). I see the same with several wired clients connected to SG105E/108E switches.  Not sure if it's been acknowledged by TP-Link or if a fix is in the works.

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#2
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Re:Wired Clients not showing connected on Omada
2021-03-12 22:58:43

@1207 

 

Exactly the same situation. Some wired clients connected to an unmanaged switch are not shown. Moreover some of the wired clients which are connected to a managed switch are shown, but show zero net traffic though in fact traffic takes place. Hope TP-Link would acknowledge that and correct in future SDN version or firmware for OC200.

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#3
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Re:Wired Clients not showing connected on Omada
2021-03-13 21:06:34

Add me to the list as well.

 

On the original SDN software version i had clients that would not show up or were constantly lost, now on a later version i seem to lose the switch and it's forever in heartbeat missing mode, so clients never show.

 

Clients are not actually disconnected though, so this is likely just a software problem

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#4
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Re:Wired Clients not showing connected on Omada
2021-03-28 13:15:16

@1207 Same issue for my network. I'm using 8 EAP 245 + 265HD and OC300 + TL-R605.

EAP clients are shown but wired cilents are missing aprox. 30% are missing.

 

Network setup:

5x TL-SG2424  |  2x TL-SG2452  |  TL-R605  |  OC300  |  9x EAP245  |  1x EAP265HD

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#5
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