Hi All,

Sorry that unblocking clients using Omada App is not supported at present. The good news is that the product team has decided to support unblocking clients with Omada App in the subsequent updates.

As PStocklen mentioned below, we can access the controller via web browser and unblock the client from the 'Insight' menu.

PStocklen wrote

Hi guys! 

I had the same problem and through this topic I finally found the solution .

 

All you need to do is to log into your controller directly from your web browser. This can also be done using your cel phone .

 

The trick here is to identify the IP of your controller using your omada app. Then access your controller directly via web browser using the same IP found at the bottom of your controller.

 

You just have to log in using your controller user's ID and password and done.

 

Acessing your controller through this way, you should be able to fully maintain your system.

 

Once inside, on the left side you will find the INSIGHT menu, where you are able to manage blocked users as well.

 

Hope u guys make it well. See ya