[Solution] Wi-Fi 6 TX3000E can’t be detected
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To use the latest supported 802.11AX wireless network card, I bought TX3000E to work with my Wi-Fi 6 router, but unfortunately, it brought me great difficulties to install and use it. My computer did not even recognize its wireless existence.
TP-Link FAQ display requires the computer to detect the network card device, but my computer cannot identify the device. It doesn't show anything in the device manager.
After looking up relevant information on the forum and consulting relevant personnel of TP-Link, they gave me some suggestions, hoping to bring some help to you.
Suggestion one:
Change another PCI-E port, especially don’t use the PCI-E 16X, you can use PCI-E 4X/1X or other ports.
I change to install my TX3000E to the PCI-E 1X interface.
Suggestion two:
Upgrade the BIOS on the motherboard.
Since I was using ASUS H170 PRO GAMING ATX LGA1151 Motherboard, I updated my BIOS on the official site.
So excited to me it worked, I could see the TX3000E in my device manager and installed the driver to use!!!
Suggestion Three:
Get into Windows safe mode to install the TX3000E.
One forum user told me that he successfully installed the network card after entering safe mode.
He shared TP-Link's official information with me, which may help some people.
How to get into Windows safe mode: https://www.tp-link.com/support/faq/791/.
Suggestions Four:
Test the adapter on another motherboard/computer.
If you can get the adapter work on another motherboard, it's probably incompatible with the specific motherboard, you will need to work it out with the TP-Link engineers. Prepare the model number of your motherboard that is not working with the adapter in case they need to investigate or debug.
Suggestions Five:
I also saw some customers in the community mentioned their adapter cannot be detected adapter the PC is restarted, I, fortunately, don't have this issue with mine, but I think you can try to disable the Power Management on the PC to give it a shot.
You can launch the Device Manager, double click the Wireless Adapter, then you will find the Power Management, uncheck the Allow the computer to turn off this device to save power, save this to monitor again:
If you have the same problem, I hope these suggestions can help you!
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I have the same problem with you but I found a workaround for this by putting my PC to sleep mode and wake it up. Surprisingly, the wireless adapter can be detected after that. I hope there a long term fix for this issue as I have been putting my PC to sleep mode and back for more than 100 times just to get the wireless adapter detected. It works every time I wake it up from sleep mode. Please post it here if you guys had the same experience.
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@Jarrod I also just discovered that after shutting down my computer for 1 night and turning it on with no wifi, then I immediately put it to sleep and woke it up just to get wifi and bluetooth working. And honestly engineers always blame the hardware :)). I think for some reason the Ax200 chip may not be powered up after the computer wakes up for a period of rest. And only when the machine has been active, the power will be available and it will work after putting it to sleep and waking up again.
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I managed to get mine to work by changing the slot my gpu is placed in, tried all the other fixes and this was the one. Try it out if you have the possibility to place your gpu in another pcie slot.
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@Tiritomba What is your product set? I think it will have a big impact on this.
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@Jarrod I also got this Wi-Fi card, also not detected. The first thing I did was to change PCIe slot, didn't work, then update bios then it pop up on my taskbar working but after turning the pc off then opening it again it did not detect the card again. i saw your solution, it work but that is not permanent, so i read more and found a better solution is to change the bios setting, my mb is b450 aorus elite, i go to miscellaneous settings>pcie slot configuration>then chose gen 1. that is where i put the wifi card. now everything is working fine even after a day and even turning the pc on and off. hope it helps. sorry for my bad english. not very good at it.
ryzen 5 2600
aorus b450 elite
gigabyte gtx 1070ti
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@RaidenBoy Does it still works now ? I remembered I did try it before but it works awhile and the issue came back.
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@Jarrod I sold the AX3000 or Intel AX200 and replaced with the cheaper this bluetooth usb wifi that works well.
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