T4U ADAPTER ISSUE

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T4U ADAPTER ISSUE

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
T4U ADAPTER ISSUE
T4U ADAPTER ISSUE
2020-06-25 04:02:19
Model: Archer T4U V2  
Hardware Version: V2
Firmware Version:

Hello,

From last few months, I have faced 2 problems 

1) this adapter has stopped showing 5g networks

2) it keeps on disconnecting from the router every 20 -30 mins even on 2.5g network

I have uninstalled and reinstalled latest drivers then also it shows the same problem.

 

Hiren parekh

 

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#1
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Re:T4U ADAPTER ISSUE
2020-06-28 03:58:37

@hirenpar 

Hi, may I know if you still have both two issues after reinstalling the latest driver?

You can't find the 5GHz network of the adapter and the 2.4GHz network drops internet every 20-30 minutes, right? May I know how the 2.4GHz network recovered the internet?

Only the 5GHz network of the adapter can't be found on your PC, right?

If so, please change a different network name for 5GHz network of the adapter and change the router's 5GHz Wi-Fi channel to be 36/40/44 to check if you can see the 5GHz network of the adapter again.

For the 2.4GHz network drops internet issue, please also change the router's 2.4GHz Wi-Fi channel to be 1/6/11 to check if the issue happens again.

BTW, may I know when and where you bought the product? When the issue begins to happen?

Look forward to your reply.

 

 

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Re:T4U ADAPTER ISSUE
2020-06-29 04:57:06

@Kathy_Z 

I am using Belkin N600 DB Wireless Dual-Band N+ Router.

i tired band suggested by you for 2.5GHz and I see when I use channel 1 it shows improvement but will have to chk more 2-3 days.

i tired all bands given by you for 5GHz but none worked. still it doesn't show any 5GHz networks on my machine.

i was not able to get 5GHHz from last 5-6 months and this disconnection from 2.5GHz started after latest 2004 windows update.

 

thanks

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Re:T4U ADAPTER ISSUE
2020-07-03 09:34:46

@hirenpar 

Hi, may I know when and where you bought the product?

Have you saved the purchase proof?

May I know your region please?

Look forward to your reply.

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Re:T4U ADAPTER ISSUE
2020-07-03 09:42:39

@Kathy_Z 

i bought this in India via amazon.in on Ordered on 19 September 2016 

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Re:T4U ADAPTER ISSUE
2020-07-06 02:39:09

@hirenpar 

Hello,

You may need to contact the local tech support to check the warranty cause the device seems faulty.
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 
Good day. 

 

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