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No internet

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No internet

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No internet
No internet
2020-03-31 22:09:19 - last edited 2020-04-01 03:44:00
Model: TD-W9970  
Hardware Version:
Firmware Version:

The internet light is on but it's no internet there 

yesterday the router has Rested it self with no intervention 

thank u

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Re:No internet
2020-04-01 03:43:46 - last edited 2020-04-01 03:44:00

@Samvvand 

 

What is the led status of the TD-W9970 now? 

 

Try to log into the web UI of TD-W9970 and verify whether it has obtained valid internet IP address and gateway. If so, please change the DNS server to 8.8.8.8 to give it a shot. 

 

And you can contact ISP to verify whether there is any special settings need to be done, like IPTV. 

 

Besides, you can reset the TD-W9970 and connect your computer to the LAN port and setup the broadband connection on the PC itself to verify whether you can access internet. 

https://www.tp-link.com/support/faq/921/

 

Good day. 

 

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