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Has connected to TP-Link extender but no internet, what can I do?

Has connected to TP-Link extender but no internet, what can I do?

Has connected to TP-Link extender but no internet, what can I do?

2020-03-09 09:50:00 - last edited 2020-07-15 01:56:49

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Has connected to TP-Link extender but no internet, what can I do?

2020-03-09 09:50:00 - last edited 2020-07-15 01:56:49

Model: Range Extender

Hardware Version:

Firmware Version:

The Range Extender becomes more and more popular nowadays with the demand for enlarging the Wi-Fi coverage area. But you may get in trouble to make it work. What can I do if I failed to configure my Range Extender? Today, we will show you several common situations you may encounter and how to deal with them. We will take RE450 as an example.

Note: RE is short for Range Extender.

Case 1: The initial configuration of RE.

Please follow the instruction mentioned below to configure your RE.

Please refer to https://www.tp-link.com/support/faq/1400/.
You can watch the setup video as well. https://www.tp-link.com/support/setup-video/

Note: Please use the main router’s Wi-Fi password to configure the RE. And the Wi-Fi password of RE cannot be customized.

Case 2: Failed to connect it to the main router: Signal LED/2.4GHz/5GHz LEDs are off. Or you will see the picture below after logging into the web UI.

What can I do then?

Ensure that you entered the correct Wi-Fi password of your router during configuration.
Hold the reset button/hole for 3s and reconfigure it. You can refer to Case 1.
Disable Mac filtering/Access Control/Band Steering functions on the main router.
If it is still the same, please provide the information attached below:

The model number of RE, and its hardware/firmware version.
The model number of the wireless router/modem, as well as the hardware/firmware version.
A full screenshot of the status page on RE.
You can start a new thread with the information mentioned above attached and then we can give you a specific answer.

Case 3: RE has connected to the main router: Signal LED/2.4GHz/5GHz LEDs are on but still no internet access.

And you will see the Status page on RE shows as below: DHCP Server (On), Dynamic IP (Failed).

What can I do then?

First, the root cause is that the RE/clients failed to obtain IP address from Main router. A static IP and specific DHCP server settings on extender will sort this out.

A.Login to router and check the DHCP server settings on Router. For example, below is the DHCP server settings on TP-Link Archer C7.

Or connect your PC to the WiFi you want to extend. Start -> CMD -> Ipconfig /all. You can get Subnet Mask, Default Gateway and DNS Servers values from there.

B. Customize the DHCP server settings on RE. According to the settings on Router, RE’s DHCP server should be set as below.

C. If you have any further problems, be free to contact us by starting a new thread.

3.10 Edit: Add how to get the IP address, subnet mask, default gateway and DNS server for CASE 3 - Step A.

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#1

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2020-07-14 13:44:11

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Re:Has connected to TP-Link extender but no internet, what can I do?

2020-07-14 13:44:11

Hi There,

i have an Archer A7 am main-router and a RE650 as Extender (configured as Access-Point with same WLAN SSID).

I blocked some MAC's in RE650 so that the main components are always connectet to the main-router.

It's working well.... but:

In the room, where the RE650 is, I have 3 wlan components which are connected to the RE650 (Echo dot, RGB-LED Stripe and a Broadlink-Gate).

Echo dot and RGB-LED-Controller has no problems, but the Broadlink RM-Gate will not get in internet (RE650 shows it is connected to network).

When I put the Broadlink near the main-router and in it's wlan, evertything is fine.

(There is already a second Broadlink connected to main-router, but I think it's not the problem)

I had nearly the same config with two WR841N-Router with DDWRT as Firmware. Works fine over a couple of years...

I read that AVM has with activated PMF (Protected Management Frames) the same problem.... deactivating will solve the problem.

But I didn't find any config-button at TP-Link.

Does anyone know how I can get de Broadlink connected to Internet over the RE650?

(Sorry for my bad english :-) )

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2020-08-03 13:12:57

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Re:Has connected to TP-Link extender but no internet, what can I do?

2020-08-03 13:12:57

Dear all

Having the same issue but I think this case might be different.

I have no status on the TP300 in regards of the internet connection:

Here are my details:

The Internetconnection via Router works fine. I'm using UPC Connect BOX.

DOCSIS 3.1
Hardware Version	: 7
Software Version	: 01.02.048.10.EURO.SIP(Open Source Information)
Kabel MAC Adresse	: E4:57:40:09:75:45
Kabelmodem Seriennummer	: A7AP92450038
Systemverfügbarkeit	: 0 days 0h:20m:26s
Netzwerkzugang	: Erlaubt

Wireless / MAC Filter is deactivated.

Thanks for your support

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#18

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2020-08-11 07:59:26

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Re:Has connected to TP-Link extender but no internet, what can I do?

2020-08-11 07:59:26

@User878733 anyone?

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#19

2020-08-30 08:42:07

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Re:Has connected to TP-Link extender but no internet, what can I do?

2020-08-30 08:42:07

Good day.

Could you please double check your model number since TP300 might not be the model?

By the way, how long have you had the range extender and did it work fine before?

Thank you very much.

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#20

Pollipudlipotty

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2020-09-04 20:39:39

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Re:Has connected to TP-Link extender but no internet, what can I do?

2020-09-04 20:39:39

I have RE300 extender trying to use with TL-WRWR840N router. I've found the DCHP settings of the router, but I can't find where to fill the datas, there's no any information on RE setting screen.

Could you help me please?

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#21

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2020-09-04 21:54:47

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Re:Has connected to TP-Link extender but no internet, what can I do?

2020-09-04 21:54:47

@Solla-topee Hi, could you please answer my question?

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2020-09-06 06:01:02

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Re:Has connected to TP-Link extender but no internet, what can I do?

2020-09-06 06:01:02

model no. - tl-wa850re leds - all normal no issue with devices connected to the main router. am not able to access web UI when connected to extender network. please revert asap. all it comes is connected, no internet with all clients of the extender network. huge problem. please help someone

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#23

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2020-11-05 20:44:16

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Re:Has connected to TP-Link extender but no internet, what can I do?

2020-11-05 20:44:16

I agree with this. I've been having trouble with my RE305 for a few days now. Issue presented as mobile devices not getting IP addresses from my router when the devices connected to the RE305. I had both the 2.4 and 5 G channels connected to the router and broadcasting from the extender. I tried shutting off the extended 5G channel to no effect. I then disconnected the extnder from the routers 5G and suddnely all my devices got IP addresses and everything works.
Something in the 5Ghz setup is blocking the router from providing DHCP addresses to devices connected to the extender.
Thanks for the tips on where to look!

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#24

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2020-12-07 16:23:51

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Re:Has connected to TP-Link extender but no internet, what can I do?

2020-12-07 16:23:51

@Kevin_Z I have the same problem connected but no internet. This only occurs when I enable Access Control on my AC1200 router even though I have the AC750 RE220 repeater MAC adress whitelisted. When I disable Acesss Control everything is fine. Is there a way to have it working with Access Control enabled?

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#25

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2020-12-12 08:46:56

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Re:Has connected to TP-Link extender but no internet, what can I do?

2020-12-12 08:46:56

@Kevin_Z I made a post tuesday but nobody responded, I really can't stay like this.

Model: RE305

Hardware Version: V3

Firmware Version: 1.1.3 Build 20200715 Rel. 38287

I have the RE connected to the router via wifi, and from the RE I have a ethernet cable connected to my desktop.

Every once in a while, the RE network gives the "Internet not available" warning, while all its blue lights are on and the main wifi (Telecom network, with a Telecom modem-router). This affects both wired and wireless connection to the RE.

The RE regains access to the internet by itself after a while.

Looks like the third case to me.

Then why I don't see the DHCP Server section in my network settings tab (nor any other network setting such as the list shown in the second image of case 3)? I also don't see any wired connection listed in the status tab. You can see it yourself in the screenshots I took while connected with both a wired and a wireless connection.
I don't really know what to do, since the fixes you provided simply aren't accessible to me.

File:

Untitled-1 copy.pngDownload

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#26