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AC1750 not recognizing full hard drive capacity

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AC1750 not recognizing full hard drive capacity

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AC1750 not recognizing full hard drive capacity
AC1750 not recognizing full hard drive capacity
2020-03-07 18:01:39
Model: Archer C7  
Hardware Version: V2
Firmware Version: 3.14.3 Build 150427 Rel.36706n

I purchased a new 4TB hardrive and formatted it NTFS. It's a Seagate Backup Plus Portable. I plugged it into the second USB port (I already had a smaller hard drive) and it's showing as only 196GB capacity. The other (older) hard drive is fine. It's 500GB, and shows 465.8GB.

 

When I plug the new hard drive directly into PC it shows full capacity as 3.62TB - so the drive is fine.

 

What's going on?

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Re:AC1750 not recognizing full hard drive capacity
2020-03-10 06:33:09

@Gnome06 

 

Is there any partition encrypted, please ensure that only the decrypted partition can be recognized after scan. 

 

And what about the partition table of the hard drive? 

 

You can try to format the HDD and verify whether it can be detected. 

 

Good day. 

 

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