Cannot connect to the OC200 Cloud Controller via Cloud
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This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi, I can't connect to my OC200 Cloud Controller via Cloud. I get a " Failed to connect to controller" without any details.
I've checked all, OC200 is accessible from web browser, all seems ok but from cloud is ko.
Should I open some ports on firewall or not?
I tried to disable the firewall but all remains the same.
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Dear @Ginwine,
good day.. sir my OC200 hardware cloud light is flashing yet I failed to connect to the controller..
what to do?
Good day! For the case, it is suggested to upgrade the OC200 firmware to OC200(UN)_V1_1.2.3 Build 20200430 and then check if the issue could be resolved after the update.
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Having the same issue, everything works fine while on network. Please advise
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Hello,
it is a bug on 4.2.8, I have already reported.
The workaround now is to do a backup of configuration, reset controller and bind to the TP-Link cloud via wizard.
After you can restore the backup.
Best Regards
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@Emitplink the bug seems to continue in v4.3.5 from what I can tell. I am on the same network, I have 500 mbps internet and can't access my controller via cell app nor cloud controllere.
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